1·CoTweet: CoTweet's already the Twitter CRM Tool of Choice for BestBuy, JetBlue, and Ford, and that's because it adds a business layer to Twitter account management.
CoT weet： CoT weet已经是百思买，捷蓝和福特选择的Twitter客户关系管理工具，这是因为它为Twitter的帐号管理增加了一个业务层。
2·Ask Jim - he really knows a lot about CRM.
问吉姆看看，他真的对客户关系管理懂很多。
3·Choosing a CRM solution is also an opportunity to examine your business practices.
选择客户关系管理解决办法也是审视自身业务活动的一个机会。
4·This paper makes a thorough study into the strategies of CRM in financial services and hopes to provide some useful advice on the development of PFS in commercial banks of China.
本文对个人金融服务中的客户关系管理的策略方法等，做了较深入系统的研究，希望能借此为我国商业银行个人金融服务工作的开展提供某些有益的启示。
5·CRM concept governs the process of system design and DM method used in it.
系统设计的过程中运用了数据挖掘的方法，并且始终贯穿了客户关系管理的思想。