1·If you do need a roadmap, please talk to your Software Sales rep to set up a briefing.
如果您确实需要一个路线图，请与您的软件销售代表谈一谈，以建立一个简报。
2·Click a button to start a session in which both the customer and customer service rep can view and interact with the claim form data.
单击一个按钮启动一个会话，客户和客户服务代表可以在这个会话中查看索赔表单数据并与之交互。
3·It would be a much better experience if the user and customer service rep could jointly browse and interact with the new claim creation form.
如果用户和客户服务代表能够联合浏览新的索赔创建表单并与之交互的话，那么那将是一个更好的体验。
4·To start a co-browsing session with the customer, a page accessible by the customer service rep must have a way to listen for incoming calls and initiate such sessions.
要启动与客户的共同浏览会话，客户服务代表可以访问的一个页面必须有一种方法来监听进入的呼叫并发起这样的会话。
5·In the billing address example, what's preventing the sales rep from simply copying the shipping address as the billing address without verifying it with the customer?
在帐单地址的例子中，如何去防止销售代表在没有与客户核实的情况下只是将送货地址复制作为帐单地址呢？